Hospitality Industry

Illustration of a woman returning to a hotel with her suitcase
June 16, 2020
5 Effective Tips to Build Guest Loyalty

Loyal guests are essential for every hotel: they stay at your property more often, try new products and services, and are also much more likely to recommend their experiences to their friends and family.  Improving the number of repeat guests

May 7, 2020
The Future for Regional Independent Hotels in Europe

On 4 March 2019 something monumental happened(1) – for only the second time since the global pandemic began, a person was cured of the virus. There are two current global pandemics, one is COVID-19, the other is H.I.V. Aids –

May 6, 2020
How the Coronavirus is affecting independent hotels

Coronavirus is the worst public health crisis in over a generation. On the 11th March, the World Health Organisation (WHO) declared a global pandemic, only the third in 100 years (H1N1, HIV Aids and the 1918 Influenza pandemics being the