Hotelmanagement

Illustration of a woman returning to a hotel with her suitcase
16. Juni 2020
5 Effective Tips to Build Guest Loyalty

Loyal guests are essential for every hotel: they stay at your property more often, try new products and services, and are also much more likely to recommend their experiences to their friends and family.  Improving the number of repeat guests

5. Mai 2020
Best Hotel Practices for Positive Customer Reviews

The hospitality industry is constantly evolving. There was a time when the customer service etiquette was a short list and clients were satisfied with a simple ‘thank you’ and ‘please’. Though these still are very much in practice, the culture