{"id":4999,"date":"2023-02-13T14:54:18","date_gmt":"2023-02-13T14:54:18","guid":{"rendered":"https:\/\/www.regiotels.com\/?page_id=4999"},"modified":"2023-08-15T15:15:03","modified_gmt":"2023-08-15T15:15:03","slug":"data-policy","status":"publish","type":"page","link":"https:\/\/www.regiotels.com\/es\/data-policy\/","title":{"rendered":"Pol\u00edtica de datos"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Memberships&#8221; _builder_version=&#8221;4.19.4&#8243; background_color=&#8221;#fcdcd2&#8243; custom_padding=&#8221;5vw||5vw||false|false&#8221; custom_padding_tablet=&#8221;5vw||5vw||false|false&#8221; custom_padding_phone=&#8221;10vw||15vw||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;5px||3vw||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Pol\u00edtica de datos<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;||||false|false&#8221; custom_margin_phone=&#8221;20px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Talk to one of our Hotel Experts&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf509;||fa||900&#8243; icon_color=&#8221;#fcdcd1&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;24px&#8221; content_max_width=&#8221;1100px&#8221; content_tablet=&#8221;<\/p>\n<p><span>Nuestro equipo est\u00e1 siempre dispuesto a responder a tus preguntas, as\u00ed que si no est\u00e1s seguro sobre alguna de nuestras ofertas o servicios, no dudes en contactar nos. Sin robots, te lo prometemos.<\/span><\/p>\n<div style=\"%22height:\" 20px;%22><\/div>\n<p><a style=\"%22color:\" #2d546c; background-color: #fcdcd1; padding: 20px 28px;%22 class=\"%22contact-popup-opener%22\">Contacta un experto \u00bb<\/a><\/p>\n<div style=\"%22height:\" 20px;%22><\/div>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p><span>Nuestro equipo est\u00e1 siempre dispuesto a responder a tus preguntas, as\u00ed que si no est\u00e1s seguro sobre alguna de nuestras ofertas o servicios, no dudes en contactar nos. Sin robots, te lo prometemos.<\/span><\/p>\n<div style=\"%22height:\" 20px;%22><\/div>\n<p><a style=\"%22color:\" #2d546c; background-color: #fcdcd1; font-size: 15px; padding: 20px 28px; display: inline-block;%22 class=\"%22contact-popup-opener%22\">Contacta un experto \u00bb<\/a><\/p>\n<div style=\"%22height:\" 20px;%22><\/div>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.21.0&#8243; header_font=&#8221;Poppins|600|||||||&#8221; header_text_color=&#8221;#fcdcd1&#8243; header_font_size=&#8221;18px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.5em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_text_color=&#8221;#fcdcd1&#8243; body_font_size=&#8221;18px&#8221; body_line_height=&#8221;1.8em&#8221; background_color=&#8221;#2d546c&#8221; custom_margin=&#8221;||1px|||&#8221; custom_padding=&#8221;25px|70px|25px|25px|true|false&#8221; custom_padding_tablet=&#8221;25px|70px|25px|25px|true|false&#8221; custom_padding_phone=&#8221;|25px|||true|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; header_font_size_tablet=&#8221;18px&#8221; header_font_size_phone=&#8221;18px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_letter_spacing_tablet=&#8221;1px&#8221; header_letter_spacing_phone=&#8221;0px&#8221; header_letter_spacing_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;18px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.8em&#8221; body_line_height_phone=&#8221;1.6em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#45aaf2&#8243; icon_font_size=&#8221;24px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span>Nuestro equipo est\u00e1 siempre dispuesto a responder a tus preguntas, as\u00ed que si no est\u00e1s seguro sobre alguna de nuestras ofertas o servicios, no dudes en contactar nos. Sin robots, te lo prometemos.<\/span><\/p>\n<div style=\"height: 20px;\"><\/div>\n<p><a style=\"color: #2d546c; background-color: #fcdcd1; padding: 20px 28px;\" class=\"contact-popup-opener\">Contacta un experto \u00bb<\/a><\/p>\n<div style=\"height: 20px;\"><\/div>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Find answers to your questions&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf059;||fa||900&#8243; icon_color=&#8221;#fcdcd1&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;24px&#8221; content_max_width=&#8221;1100px&#8221; content_tablet=&#8221;<\/p>\n<p><span>Haz clic en el bot\u00f3n de abajo para acceder a nuestro Centro de Ayuda, donde podr\u00e1s obtener m\u00e1s informaci\u00f3n sobre lo que hacemos, c\u00f3mo lo hacemos y por qu\u00e9 nuestro trabajo con los hoteles es tan importante para nosotros.<\/span><\/p>\n<div style=\"%22height:\" 20px;%22><\/div>\n<p><a style=\"%22color:\" #2d546c; background-color: #fcdcd1; padding: 20px 28px;%22 href=\"\/es\/\"\/help-center\"\/\">Visite el Centro de ayuda \u00bb<\/a><\/p>\n<div style=\"%22height:\" 20px;%22><\/div>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p><span>Haz clic en el bot\u00f3n de abajo para acceder a nuestro Centro de Ayuda, donde podr\u00e1s obtener m\u00e1s informaci\u00f3n sobre lo que hacemos, c\u00f3mo lo hacemos y por qu\u00e9 nuestro trabajo con los hoteles es tan importante para nosotros.<\/span><\/p>\n<div style=\"%22height:\" 20px;%22><\/div>\n<p><a style=\"%22color:\" #2d546c; background-color: #fcdcd1; font-size: 15px; padding: 20px 28px; display: inline-block;%22 href=\"\/es\/\"\/help-center\"\/\">Visite el Centro de ayuda \u00bb<\/a><\/p>\n<div style=\"%22height:\" 20px;%22><\/div>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.21.0&#8243; header_font=&#8221;Poppins|600|||||||&#8221; header_text_color=&#8221;#fcdcd1&#8243; header_font_size=&#8221;18px&#8221; header_letter_spacing=&#8221;1px&#8221; header_line_height=&#8221;1.5em&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_text_color=&#8221;#fcdcd1&#8243; body_font_size=&#8221;18px&#8221; body_line_height=&#8221;1.8em&#8221; background_color=&#8221;#2d546c&#8221; custom_margin=&#8221;||-2px|||&#8221; custom_padding=&#8221;25px|70px|25px|25px|true|false&#8221; custom_padding_tablet=&#8221;25px|70px|25px|25px|true|false&#8221; custom_padding_phone=&#8221;|25px|||true|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; header_letter_spacing_tablet=&#8221;1px&#8221; header_letter_spacing_phone=&#8221;0px&#8221; header_letter_spacing_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;18px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;1.8em&#8221; body_line_height_phone=&#8221;1.6em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#45aaf2&#8243; icon_font_size=&#8221;24px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<span>Haz clic en el bot\u00f3n de abajo para acceder a nuestro Centro de Ayuda, donde podr\u00e1s obtener m\u00e1s informaci\u00f3n sobre lo que hacemos, c\u00f3mo lo hacemos y por qu\u00e9 nuestro trabajo con los hoteles es tan importante para nosotros.<\/span><\/p>\n<div style=\"height: 20px;\"><\/div>\n<p><a style=\"color: #2d546c; background-color: #fcdcd1; padding: 20px 28px;\" href=\"https:\/\/www.regiotels.com\/es\/help-center\/\">Visite el Centro de ayuda \u00bb<\/a><\/p>\n<div style=\"height: 20px;\"><\/div>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Testimonials&#8221; _builder_version=&#8221;4.19.4&#8243; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;5vw||5vw||false|false&#8221; custom_padding_tablet=&#8221;5vw||5vw||false|false&#8221; custom_padding_phone=&#8221;15vw||10vw||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Data Protection Information &#8211; as of May 30, 2021<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Dear customer,<\/p>\n<p>The protection of your personal data is important to us. According to the EU General Data Protection Regulation (GDPR), we are obliged to inform you about the purpose for which our company collects, stores or forwards data. The information also tells you what rights you have in terms of data protection.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong> Who is responsible for data processing? <\/strong><\/span><\/p>\n<p>The entity responsible in terms of data protection law is<\/p>\n<p>Regi\u00d4tels International S\u00e0RL<br \/>2, Rue de la Chapelle<br \/>1325 Luxembourg<\/p>\n<p>Email: <a href=\"mailto:info@regiotels.com\">info@regiotels.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Which of your data is processed by us? And for what purposes?<\/strong><\/span><\/p>\n<p>We process data for the purposes of customer advice and support as well as order initiation and processing. For this purpose, we process in particular your address and contact details and &#8211; depending on the order &#8211; possibly price information and information on local conditions or special features of your hotel.<\/p>\n<p>The collection of this data is usually a prerequisite for your business relationship with us. If the necessary information is not provided, careful order processing may not be possible.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>What is the legal basis for this? <\/strong><\/span><\/p>\n<p>The legal basis for processing your data is generally Article 6 (1) lit.b) GDPR. According to this, the processing of personal data is permitted to fulfill a contract or to carry out pre-contractual measures. Some of the data we process is also required to fulfill our accounting and tax obligations. In these cases, processing is based on Article 6 (1) (c) GDPR.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>How long will the data be stored? <\/strong><\/span><\/p>\n<p>We only process your personal data for as long as is necessary for the respective purpose. Insofar as there are statutory retention requirements &#8211; e.g. in commercial law or tax law &#8211; the relevant personal data will be stored for the duration of the retention obligation. After the retention period has expired, it will be checked whether there is any further requirement for processing. If there is no longer any need, the data will be deleted. In principle, we check data towards the end of a calendar year with regard to the need for further processing. Due to the amount of data, this check is carried out with regard to specific data types or purposes of processing.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>To which recipients will the data be passed on? <\/strong><\/span><\/p>\n<p>Your personal data will only be passed on to third parties if this is necessary for the execution of the contract with you, the passing on is permitted on the basis of a balancing of interests within the meaning of Art. 6 Paragraph 1 lit. are obliged or you have given your consent in this regard. Software that is hosted in external data centers may be used to store and process data. The data centers involved are certified according to DIN ISO 27001 and are located within the EU. Software providers outside the EU, e.g. Microsoft, guarantee EU standard contractual clauses. Accordingly, data is only stored within the EU and the USA. Of course, the transmission path to the data center is encrypted. In addition, tax and accounting data are transmitted to our accounting department.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Where is the data processed? <\/strong><\/span><\/p>\n<p>The data processing takes place within the EU and the USA. A transfer to third countries is not planned.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong> Your rights as a &#8220;data subject&#8221; <\/strong><\/span><\/p>\n<p>You have the right to receive information about your personal data. You can also request that incorrect data be corrected. In addition, under certain conditions, you have the right to delete data, the right to restrict data processing and the right to data portability. If we process data on the basis of a balancing of interests in order to safeguard our legitimate interests, you as the person concerned have the right to object to the processing of personal data, taking into account the requirements of Art. 21 GDPR. The processing of your data takes place on the basis of legal regulations. We only need your consent in exceptional cases. In these cases you have the right to withdraw your consent for future processing. You also have the right to complain to a competent data protection supervisory authority if you are of the opinion that your personal data is not being processed lawfully.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Our data protection officer <\/strong><\/span><\/p>\n<p>We are not obliged by law to appoint a data protection officer. Nevertheless, we of course take the protection of your personal data seriously. If you have any questions, suggestions or comments about the subject of data protection, please use the contact details given above.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Change of this information <\/strong><\/span><\/p>\n<p>The information listed above will be revised as necessary. 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