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Our team is always glad to answer your questions, so if you are not sure about any of our offers or services, feel free to get in touch with us. No robots, we promise.
Find answers to your questions
RegiÔtels aims to be fully GDPR compliant. We collect cookie information about our visitors for a few reasons:
- statistical purposes to track how many users we have and how often you visit our website
- collection of information to monitor behavior on the site and improve our services
We do not monitor individual traffic patterns on our site and we will do our utmost to respect your privacy.
Collecting of information
We do collect information on our users through Google Analytics, and when you sign up for our newsletter. If you have signed up for our newsletter in the past or future, or given us your email address because of something else, we will not sell or pass on your details to any other company.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. However, no online data transmission can be guaranteed to be 100% secure.
What is a cookie?
A cookie is a small text file with data stored by your browser on your computer. If you visit the website another time, a cookie will make sure that your browser is recognized. For example, your settings for log-ins can be preserved, or the website shows information that may be of interest to you more clearly. Cookies can also be used for statistical purposes. Cookies are always anonymous and your personal information will not be known until you leave it.
How to opt out?
Readers can opt out from online behavioral advertising using the following methods: Use the Online Choices opt-out tool provided at www.youronlinechoices.com/opt-out. Change your computer’s browser settings to block, delete, and/or control the use of all third-party cookies. Refer to your computer’s web browser’s documentation for more information.
Why do we ask for passwords?
In order to properly work with you, RegiÔtels will have to have access to certain accounts, such as (but not limited to): booking.com, your website, expedia.com, your domain and hosting provider, other OTAs (Online Travel Agencies), Google My Business, or Google Analytics.
This is done so that we can get a full picture of your hotel and its online representation. It also allows us to improve your online presence and to make the necessary changes for you to increase your revenue, your visibility, and to ascertain what we can do to properly help you.
Your passwords and all your sensitive data will never be given to any third parties. Only some of the core team of RegiÔtels will have access to this information which is necessary for them to make suggestions and improvements. All employees have to sign an NDA (non-disclosure agreement) which prevents them from propagating your passwords and your sensitive data to anyone else. If you’d like to know exactly who has access to what, please feel free to get in touch with us.
If you have any further questions about our services, feel free to visit our Help Center or get in touch with us directly by clicking here.
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